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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katherine

March 6, 2026

5  out of  5
rating by Katherine
"Love the clarity and service I get from Amy Brown and her team. The app is so easy to use for both drive safe and save and also shows ways to contact their office directly or through email. I actually had to contact them today about switching my insurance to a new car and it was so fast and easy! It took less than 5 minutes!"
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Angela Free

February 27, 2026

5  out of  5
rating by Angela Free
"I started doing business with State Farm almost 2 decades ago. Amy and her team, specifically Karen and Kaci, are always super helpful and accommodating of all my many asks of them. I worked with Karen most recently, and she was friendly and helpful and processed the change right away. I trust Amy Brown State Farm for all my insurance needs."
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Wesley Cook

February 24, 2026

5  out of  5
rating by Wesley Cook
"When dealing with Karen she is always on it and can answer my questions. I know I can trust her with my insurance issues. Kaci is also great to work with. These two you want go wrong dealing with. Happy Amy has them for her business."
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Belinda Sanzari

February 9, 2026

5  out of  5
rating by Belinda Sanzari
"Rayne is AWESOME!! She was so patient walking "the old people" through getting the APP, and our beacon stuff. Very helpful and no attitude when we had to call multiple times! She definitely deserves a raise!!"
We responded:
"I'm so glad you had a wonderful experience, Belinda! Thank you for taking time to write a five-star review. We are thankful to have you as part of our Amy Brown State Farm family! "
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penguin Minecraft's

February 9, 2026

5  out of  5
rating by penguin Minecraft's
"Wonderful friendly and knowledgeable people! Love love love"
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Kenneth Onwudinjor

February 2, 2026

5  out of  5
rating by Kenneth Onwudinjor
"Great customer service from Amy team!"
We responded:
"Thank you for the five-star review, Kenneth! Rita said you were so nice and pleasant to work with! Thank you for trusting us with your coverage, and welcome to the Amy Brown State Farm family! "
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Jeremy Whitlock

February 2, 2026

5  out of  5
rating by Jeremy Whitlock
"Amy is an awesome State Farm agent and her staff are equally awesome. Everyone at this State Farm branch is very nice, attentive and personable. Kaci and Karen are all top notch, they made my first visit enjoyable...like they knew me. I totally recommend Amy Brown and her group. Oh yeah, my boy Justin is awesome too!"
We responded:
"Thank you for your five-star review! We are so glad you are part of our family! It is an honor to serve you."
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Pamela Bussey

February 2, 2026

5  out of  5
rating by Pamela Bussey
"I love the level of customer service that I receive from this office."
We responded:
"It's always great to hear your voice! Thank you for the five-star review. It is our pleasure to serve you. Please let us know how we can continue to provide Good Neighbor Service!"
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Carly Moss

January 30, 2026

5  out of  5
rating by Carly Moss
"I’ve been doing business with Amy Brown for 13 years, and she has always been so kind, caring, and easy to work with. Her staff is amazing too, super friendly and attentive. When I call, they know me by name, which really shows how much they care about their customers. Thank you!"
We responded:
"Thank you for the 5-star review and for being a longtime part of our Amy Brown State Farm family! Please let us know how we can continue to serve you like a Good Neighbor!"
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Heather DeLoach

January 30, 2026

5  out of  5
rating by Heather DeLoach
"Kaci was awesome! Saved me $600 a month with additions. Thank you so much! Call Amy Brown to save $$$$."
We responded:
"Thank you for the five-star review, Heather! I'm so glad Kaci was able to help and save you money! Thank you for trusting us with your coverage. We are thankful to have you as part of our Amy Brown State Farm family!"
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Alisa Dickson

January 30, 2026

5  out of  5
rating by Alisa Dickson
"It has been years since I needed car insurance The people that works there are awesome They went out of the way to help me"
We responded:
"Thank you for the five-star review and for trusting us with your coverage! Please let us know how we can continue to provide Good Neighbor service!"
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Luke Rubright

January 30, 2026

5  out of  5
rating by Luke Rubright
"Excellent customer service very friendly and get back to you right away Amy and Karen are amazing to work with I’ve used them for years"
We responded:
"Thank you for the 5-star review and for being a longtime customer and friend! It is an honor to be able to serve you. Thank you for trusting us with your coverage! "
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Greg Poteet

January 29, 2026

5  out of  5
rating by Greg Poteet
"What a great experience we have had changing our insurance to Amy Browns State Farm Insurance. Rita and Raine have made it simple and totally painless. Thanks, ya’ll!!!"
We responded:
"Welcome the Amy Brown State Farm family, and thanks for the five-star review! I'm thrilled that you had a great experience, and hope you'll let us know how we can continue to treat you like a Good Neighbor!"
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Linda Kent

January 28, 2026

4  out of  5
rating by Linda Kent
"I have been using Amy Brown for over 7 years. Amy Brown's office has always provided impeccable service. Her team answers any questions I may have, and they are very quick to provide any help I may need."
We responded:
"Thank you, Linda! It is always a delight to talk with you. We are thankful you are part of our Amy Brown State Farm family and really appreciate the five-star review! Come see us sometime! "
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Sarah Nickel

January 22, 2026

5  out of  5
rating by Sarah Nickel
"We love the office feels like family !!"
We responded:
"Thank you for the five-star review, Sarah! It was great to talk with you. We are glad you are part of the Amy Brown State Farm family! Let us know how we can serve you! "
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Janet Warren

January 19, 2026

5  out of  5
rating by Janet Warren
"Felt so comfortable and “seen”. Would definitely recommend Amy Brown and crew."
We responded:
"I'm so glad you had a great experience, Janet! Thank you for taking the time to give us a five-star review. We are thankful to have you as part of our Amy Brown State Farm family! Please let us know how we can continue to provide Good Neighbor service!"
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Aulando Powell

January 19, 2026

5  out of  5
rating by Aulando Powell
"Good people, friendly service, always helpful. Knows my immediate and extended family by name."
We responded:
"Thank you for the five-star review! We are so glad you are part of the Amy Brown State Farm family. Please let us know how we can continue to provide Good Neighbor service! "
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0 0

January 15, 2026

5  out of  5
rating by 0 0
"The whole experience was awesome including amazing service from Kaci. All questions answered and follow ups punctual. Thank you Amy Brown and team!"
We responded:
"Kaci really enjoyed getting to know you over the phone! We appreciate your great questions and your decision to trust us with your coverage. And we thank you for the five-star review! Welcome to the Amy Brown State Farm family! Let us know how we can continue to provide Good Neighbor Service!"
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Oneisha Fields

January 14, 2026

5  out of  5
rating by Oneisha Fields
"Amy is EXTREMELY helpful in finding you the best coverage and rates1 She's super-friendly and very knowledgeable. My career requires me to pivot all day long and when I expressed my desire to communicate via email, she easily obliged. Everything was complete by the end of my day!"
We responded:
"I'm so glad we were able to accommodate your schedule and meet your coverage and cost needs! Thank you for taking time to do a five-star review. We are glad to welcome you into the Amy Brown State Farm family. Please let us know how we can continue to provide Good Neighbor service!"
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Richard Ware

January 13, 2026

5  out of  5
rating by Richard Ware
"Karen was lovely. She went over all aspects of my policy and made sure I understood everything!"
We responded:
"Thank you for the five-star review and for trusting us with your coverage! I am so glad that you had a great experience. Welcome to the Amy Brown State Farm family! We look forward to continuing to provide Good Neighbor service. "
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Ashley Holley

January 8, 2026

5  out of  5
rating by Ashley Holley
"Rayne Milligan’s was amazing. She is the sweetest."
We responded:
"Thank you for the five-star review! I am glad Rayne was able to help you. We always want to provide Good Neighbor service and are thankful that you are part of the Amy Brown State Farm family! Come by and see us!"
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Tonita Williams

January 8, 2026

5  out of  5
rating by Tonita Williams
"They are very awesome, compassionate, and over all very professional."
We responded:
"Thank you for the five-star review! I'm glad you had a great experience and got the information you needed. We strive to provide Good Neighbor service. Let us know how we can help you!"
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JOUNGKYU CHOI

January 7, 2026

5  out of  5
rating by JOUNGKYU CHOI
"They provided insurance with kindness and at a reasonable price. As a result, I decided to purchase a new policy through them this time."
We responded:
"I am so glad you had a good experience! We strive to be kind, honest, and provide Good Neighbor service. Thank you for taking the time to do a five-star review. Welcome to the Amy Brown State Farm family!"
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Denise Worthington

January 7, 2026

5  out of  5
rating by Denise Worthington
"Great service and very helpful in ways to reduce our bill. Thanks to her whole team."
We responded:
"Thanks for taking the time to review everything so we can get you what you need and want! We appreciate the five-star review, and are thankful that you are part of the Amy Brown State Farm family. Let us know how we can help!"
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Michael Campbell

December 23, 2025

5  out of  5
rating by Michael Campbell
"Working with Amy has been great. She is responsive, helpful, and very conscientious."
We responded:
"Thank you for the 5-star review! I appreciate your help making sure our customers are getting the correct coverage at the best price. We are grateful to have friends in the business! "