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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Decharda Palmer

March 12, 2025

5  out of  5
rating by Decharda Palmer
"justin was the best great customer service beat all other insurance companies very knowledgeable very accurate and listened to each question I had run don't walk to the best people in town"
We responded:
"Thank you for your five-star review! I am so glad we were able to help you and so thankful that you trusted us with your coverage!"
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Lillybellebrewer123 45

February 11, 2025

5  out of  5
rating by Lillybellebrewer123 45
"They are so so good at answering questions and helping you with anything you’re confused about. I’m 17 and didn’t know anything about insurance and they are super understanding and good at explaining things in ways I would understand it. Definitely recommend them!! Especially Kaci, she is so fun and easy to talk to !"
We responded:
"Thank you, Lilly! We are so glad to be able to help you and are so glad that you are part of our Amy Brown State Farm family! Thanks for the 5-star review! "
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Bill McElveen

January 23, 2025

5  out of  5
rating by Bill McElveen
"We have moved a few times and Amy and her team are awesome. They helped us get insurance on our car and home when moving from out of state to here. They always answer the phone and are very friendly, knowledgeable and eager to help. Today she asked us to come in for a face to face policy review and she helped us save money and verified our coverage. Best state farm agent we have had!"
We responded:
"Welcome (back) to Georgia! We are so glad you found us and are part of our Amy Brown State Farm family. Thank you for trusting us with your coverage and for the 5-star review. We look forward to serving you and your family!"
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Harmony Schell

January 22, 2025

5  out of  5
rating by Harmony Schell
"I absolutely enjoyed my meet n greet an she and her team were very warm n kind she helped me better understand my policy and helped me get all the coverage I was looking for I will recommend her to whom ever I run into looking for insurance in ga"
We responded:
"Thank you for the kind words and the 5-star review! "
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Rachael Rohloff

January 9, 2025

5  out of  5
rating by Rachael Rohloff
"Switching insurance is stressful. Justin was friendly and professional and made this whole process so easy for me. Highly recommend"
We responded:
"We are so glad to welcome you to our Good Neighbor family! Thank you for your 5-star review and for trusting us with your coverage! We look forward to serving you. "
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Kels Stevson

January 7, 2025

5  out of  5
rating by Kels Stevson
"I have been a client of Amy's for over 15 years. She and her office truly takes the extra step for their customers. They are very knowledgeable, respectful and friendly. I have never been disappointed with the service they provide. I strongly recommend Amy Brown.."
We responded:
"Thank you for the 5-star review! We are honored to have you as a longtime customer and so thankful that you trust us with your coverage. We look forward to continuing to provide you with Good Neighbor service!"
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Lakela Scott

January 7, 2025

5  out of  5
rating by Lakela Scott
"I have been working with Justin and when I say the experience was amazing it was. I’ve been with Allstate for over 6 years and my rate kept increasing. Justin was able to get me more coverage at a substantially lower rate. He absolutely is the greatest."
We responded:
"Thank you for the 5-star review, and welcome to the family! Thank you for trusting us with your coverage. We look forward to providing you with continued Good Neighbor service!"
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Rick Kirkland

December 24, 2024

5  out of  5
rating by Rick Kirkland
"Very friendly and helpful"
We responded:
"Thank you for your 5-star review! I am so glad we were able to assist! "
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Assata Pyatt

November 14, 2024

5  out of  5
rating by Assata Pyatt
"I have nothing but good things to say about everyone at this office. Amy is super sincere and has given me great advice when Appling for car insurance. Justin provided excellent customer service and was very knowledgeable about the life insurance coverage I just purchased. They both made me feel like i was speaking with a family member or close friend. I will definitely be a life long customer and would recommend them to anyone."
We responded:
"Thank you, Assata! It is an honor to provide additional coverage for you to provide for your loved ones. We are glad you are part of our family of Good Neighbors! "
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David Hamel

October 23, 2024

5  out of  5
rating by David Hamel
"Kaci was a big help! She did great on explaining everything. Happy I got to speak with her and change over my insurance!"
We responded:
"Thank you for your 5-star review! I am so glad Kaci was helpful and able to get you fixed up. Thank you for trusting us with your coverage! "
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Kathy Harrison

October 8, 2024

5  out of  5
rating by Kathy Harrison
"Justin is amazing my experience was one the best I have had .. Justin was very polite and answered ally questions he made me feel important and you don't find that hardly any more. He took his time and answered all questions.. I recommend Amy Brown State farm highly. Great customer service..."
We responded:
"I am so glad you had such a great experience, Kathy! Thank you for your five-star review and the kudos for our staff. Thank you for trusting us with your coverage. It's an honor to be able to help you! "
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Sara Ray

September 27, 2024

5  out of  5
rating by Sara Ray
"Everyone is always very friendly and helpful. I've had polices with them for almost a decade."
We responded:
"Thank you for your 5-star review! It is an honor to be able to serve your family! Thank you for trusting us with your coverage. "
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Katelyn Ferguson

September 23, 2024

5  out of  5
rating by Katelyn Ferguson
"Just talked to new hire Justin !! Great service and person thanks for all the good tips!!"
We responded:
"Thank you for the 5-star review! I'm so glad Justin was able to help you out! We appreciate the opportunity to serve you. "
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Norma Denuex

August 24, 2024

5  out of  5
rating by Norma Denuex
"Great customer service. Very helpful & friendly, answered all my questions & made switching insurance company's very easy."
We responded:
"Thank you for your kindness! Kaci enjoyed talking with you and helping you. We appreciate the five-star review!"
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Terrisa Layton

June 30, 2024

5  out of  5
rating by Terrisa Layton
"She has been very helpful with my insurance. Even made the Defensive Driving available. I’ve never had one offer me this. Thank you so much for all your efforts to keep my insurance as low as possible.😊"
We responded:
"Thank you for being a long-time customer! We appreciate your five star review and are honored that you trust us with your coverage! "
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Cliff Brinegar

June 26, 2024

4  out of  5
rating by Cliff Brinegar
"Kaci is awesome does a very good job. And very interested in your needs and ur budget. Thank yall lots for the help and anyone in need . Awesome job 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍"
We responded:
"Thank you for your four-star review and for trusting us with your coverage! Let us know how we can serve you. "
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Zach Jones

May 17, 2024

5  out of  5
rating by Zach Jones
"Maddie with Amy brown State Farm is fantastic, very friendly, and genuinely cares about helping customers."
We responded:
"Thank you for the five-star review! We are honored to be able to serve you."
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Luke Rubright

May 14, 2024

5  out of  5
rating by Luke Rubright
"Excellent customer service very friendly and get back to you right away"
We responded:
"Thank you for the 5-star review! It is an honor to be able to serve you. Thank you for trusting us with your coverage! "
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Bobby Lewis

May 7, 2024

5  out of  5
rating by Bobby Lewis
"I was going through a family crisis and had to change my insurance Kaci was a big help in coming to my aid she was tremendous help and friendly and courteous she made my insurance needs easy and painless Thank you Kaci"
We responded:
"Thank you for your five-star review! It was an honor to be able to help you. Thank you for trusting us with your coverage! "
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Christopher Powell

April 12, 2024

5  out of  5
rating by Christopher Powell
"I will just say the environment I receive from Amy Brown’s Store is amazing and so welcoming. Thank you so much Amy for helping me with my insurance needs. Also thanks to Maddie Lee and Kaci Walton for always making me feel welcomed and appreciated for joining State Farm. They treat me with so much respect and kindness. This is something you cant teach at all. The kindness in their hearts comes from within. They are amazing and everyone should go see them."
We responded:
"Thank you for the five star review and for trusting us with your coverage! "
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Zebu

April 3, 2024

5  out of  5
rating by Zebu
"Its always a pleasure doing business with Amy and her team, they are extremely friendly and polite which is very refreshing. I have been doing business with them for several years now and everything is always quick and smooth, they treat you like a member of the family, even when you are filing a claim. Most recently I had the pleasure of working with Kaci, who helped me add life insurance into my policy, she laid out all my options, and explained the benefits and the disadvantages, really helped me pick out a policy that I was happy with and had it setup in no time. While she was at it she also reminded me about some discounts I could qualify for on my car insurance and helped me to get that taken care of as well. I know Statefarm may not be the cheapest insurance option out there but I have never regretted spending my money with them, they have always taken good care of me. As long as I can afford to, I will gladly do business with Amy and her team."
We responded:
"Thank you for the very kind five-star review! We want our customers to feel like family, and we are thankful for your support! "
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Lisa Mohr

December 5, 2023

5  out of  5
rating by Lisa Mohr
"We transitioned to StateFarm recently for automotive and homeowners insurance. Kaci Walton originally took care of us at our initial interaction. She was pleasant to work with & covered all of our immediate needs upfront. Amy Brown had us scheduled to come into the office for a follow up to ensure we were satisfied, review our coverage and talk with us about additional options. We appreciate the care and concern we were shown by Kaci & Amy; we certainly feel like we are covered with our insurance needs but more so that the Amy Brown team has our best interest in mind. We are glad to be StateFarm customers with Amy Brown."
We responded:
"Thank you for your kind 5-star review! We feel honored that you trust us to provide insurance coverage for you and your family. Thank you for being part of our family at Amy Brown State Farm."
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David Taylor

November 30, 2023

5  out of  5
rating by David Taylor
"Amy and the team is fantastic😃"
We responded:
"Thank you for the 5-star review and for trusting us with your insurance coverage! "
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Alan Bridges

August 10, 2023

5  out of  5
rating by Alan Bridges
"Amy Brown had my cracked windshield replaced ASAP! Friendly service and very knowledgeable all things insurance and much more. Most importantly they treat you like family!!"
We responded:
"Thank you for your five-star review! I am honored to provide Good Neighbor Service to many longtime customers like you and your family! "
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B Portwood

July 16, 2023

5  out of  5
rating by B Portwood
"We love Amy; strongly recommend"
We responded:
"Thank you for your five-star review! It is an honor to be able to help you and your family with your home and auto coverage! Please let us know if we can help. "